bazee Privacy Policy

1. Introduction and Purpose

bazee ("we", "our", or "platform") operates a trusted online betting and casino platform for players in Bangladesh. We place the highest importance on the privacy of our users ("you" or "user").

The purpose of this privacy policy is to clearly inform you what kind of information bazee collects, why it is collected, how it is used, who it may be shared with, and what steps we take to protect your information. This policy will be considered part of our Terms and Conditions.

bazee is always committed to protecting your personal information. Our platform uses SSL encryption technology, which protects your information from unauthorized access by third parties.

2. Information We Collect

When registering an account and using services on bazee, we may collect the following types of information:

2.1 Information You Provide Directly

• Full name (in Bengali or English)
• Email address
• Mobile number (linked to bKash, Nagad, Rocket, or Upay)
• Date of birth (for age verification — only those aged 21 or above may register)
• Password (stored in encrypted form)
• Payment information (bKash, Nagad, Rocket, or Upay account number)
• National ID card information for identity verification (where applicable)

2.2 Automatically Collected Information

When you use the bazee platform, certain information may be collected automatically:

• IP address and device information
• Browser type and version
• Time and duration of site visits
• List of pages visited
• Information collected from cookies and similar tracking technologies
• Gaming activity and transaction history

2.3 Information Received from Third Parties

In some cases we may also receive information from payment processing partners (such as bKash, Nagad, Rocket, Upay) or identity verification services. Such information is used only to complete the relevant service.

3. Purpose of Using Your Information

bazee uses the information collected from you for the purposes listed below:

• Account creation, management, and verification
• Processing financial transactions including deposits and withdrawals
• Providing gaming and betting services
• Providing customer support via 24/7 live chat and email
• Fraud prevention and ensuring platform security
• Monitoring user activity to comply with responsible gaming policy
• Age verification (confirming 21+ years)
• Sending relevant offers, bonuses, and promotional information (subject to your consent)
• Improving service quality and developing new features
• Fulfilling legal obligations

We never sell your information to third parties for marketing purposes without your consent.

4. Disclosure and Sharing of Information

bazee may share your information with third parties in the following limited circumstances:

4.1 Service Partners

Payment gateways (bKash, Nagad, Rocket, Upay), technology infrastructure providers, and game software suppliers (such as Pragmatic Play, Spribe, JILI, PG Soft) — these parties receive only the information necessary to perform their specific services. All such partners are contractually bound to uphold bazee's privacy standards.

4.2 Legal Requirements

bazee may be required to disclose your information in response to a court order, legal investigation, or a lawful request from a government authority. In such cases, only the necessary and specific information will be provided.

4.3 Fraud and Abuse Prevention

To protect platform security and the interests of other users, information may be shared with relevant investigative agencies when necessary.

4.4 Business Transfers

In the event of a merger, acquisition, or asset transfer, your information may be transferred. We will notify you before any such change.

5. Cookie Policy

The bazee website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

5.1 Types of Cookies

• Essential cookies: Necessary for the core functionality of the site, such as maintaining login sessions.
• Performance cookies: Help improve services by analyzing how the site is used.
• Preference cookies: Remember your language and settings preferences.

You can disable cookies from your browser settings, however this may limit some functionality of the site.

6. Data Retention and Deletion

bazee retains your information for as long as it is necessary to provide services or as required to meet legal obligations. Specifically:

• Information on active accounts is retained while the account remains open.
• Records of financial transactions are retained for the period specified under applicable law.
• Even after an account is closed, some information may be kept for a limited period for fraud prevention and legal purposes.

Once the designated retention period has passed, your personal information is securely deleted or anonymized.

7. Data Security Measures

bazee has implemented industry-standard technical and organizational measures to protect your information:

• SSL (Secure Socket Layer) encryption — all data transfers are completed through encrypted channels.
• Password hashing — your password is never stored in plain text.
• Access controls — only authorized staff can access the necessary information.
• Regular security audits and vulnerability reviews.
• Two-Factor Authentication support.
• Data backup and disaster recovery planning.

While we ensure the highest security measures, no method on the internet is completely impenetrable. Therefore, keep your account password confidential and do not share it with anyone.

8. Your Rights

As a registered user of bazee, you have the following rights:

8.1 Right of Access

You may at any time request a copy of the personal information we hold about you.

8.2 Right to Rectification

If any information in your profile is incorrect or incomplete, you may request that it be corrected. Some information can be changed directly from your account settings.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, some information may not be possible to delete due to legal obligations.

8.4 Right to Object to Processing

You may at any time object to your information being used for marketing communications. In that case, please contact us directly.

8.5 Right to Data Portability

You may request a copy of your information in a structured, commonly used format.

To exercise any of the above rights, contact us by email at: [email protected] — we will generally respond to your request within 30 business days.

9. Protection of Minors

bazee strictly enforces its age limit policy. Our platform is for those aged 21 or above only. We do not knowingly collect any personal information from minors.

If we become aware that information from a minor has been collected, we will immediately close that account and delete the associated information. If you believe a minor is using our platform, please contact us.

10. Third-Party Links and Services

Some services used on the bazee platform (such as game software providers) follow their own privacy policies. bazee is not responsible for the privacy practices of these third parties. We recommend that you read the privacy policy of each service provider separately.

11. International Data Transfers

bazee's servers and service providers may be located outside Bangladesh. In such cases your information may be transferred internationally. For such transfers we ensure that appropriate agreements and protective measures are in place to safeguard your information.

12. Marketing and Communications

Subject to your consent at the time of registration, bazee may send you new offers, bonuses, and promotional information by email or SMS. You will have the option to opt out of such communications at any time.

To stop marketing communications, use the "Unsubscribe" link at the bottom of any email or send a request to [email protected]. However, transaction-related and urgent account security messages will continue to be sent.

13. Changes to the Privacy Policy

bazee reserves the right to update this privacy policy from time to time. If there are any significant changes, we will notify you by email or through a notice on the platform.

If you continue to use bazee after any changes, you will be considered to have accepted the updated policy. We therefore recommend visiting this page regularly.

14. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

For more information, you may also visit our Terms and Conditions and Responsible Gaming pages.